PARKING REVENUE RECOVERY SERVICES, INC.
PRIVACY ADDENDUM FOR CONNECTICUT RESIDENTS

Effective date: 07/27/2024

Last modified: 07/27/2024

Introduction

This Privacy Addendum for Connecticut Residents (the “Connecticut Privacy Addendum”) supplements the information contained in Parking Revenue Recovery Services, Inc.’s (“PRRS” or “we” or “us”) Privacy Policy and further describes our collection and use of Personal Data (as defined below). This Connecticut Privacy Addendum applies solely to all visitors of our Website (as defined in the Privacy Policy) and users of our services whom reside in Connecticut (“consumers” or “you”). We adopt this notice to comply with the Connecticut Data Protection Act ('CTDPA') and any terms defined in the CTDPA have the same meaning when used in this notice.

This Connecticut Privacy Addendum applies to information that we collect on our Website or App and when you use our Services that is linked or reasonably linkable to an identified or identifiable natural person (“Personal Data”).

Information We Process

We collect information that is linked or is reasonably linkable to you as an identified or identifiable person, or Personal Data, as described in our Privacy Policy, and categorized below.

Personal Data CategoryApplicable Pieces of Personal Data Collected
IdentifiersA real name; alias; postal address; unique personal identifier; telephone number, and email address.
Government-Issued Identification NumberDriver’s license number; vehicle license plate number; vehicle registration information.
Payment InformationBank account number; credit card number, debit card number, or any other financial information.
Internet, Information from Cookies, or other similar network activityTraffic data, IP Address, browser type, device ID, and information on a Consumer’s interaction with a website, application, or advertisement.
Location DataPhysical location or movements.
Sensitive DataNone

Personal Data does not include, and this Connecticut Privacy Addendum does not cover:

  • Publicly available information from government records or that we have a reasonable belief is lawfully made available to the general public either by widely distributed media, by you, or by a person to whom you have disclosed the information (unless you have restricted the information to a specific audience);
  • Information that has been de-identified such that the information can no longer be reasonably linked to you or a device linked to you;
  • Information excluded from the CTDPA’s scope, such as Personal Data covered by certain sector-specific privacy laws, including the Driver’s Privacy Protection Act of 1994; and
  • Other information as set forth under the CTDPA.

Use of Personal Data

We limit the collection of Personal Data to what is adequate, relevant, and reasonably necessary in relation to the purposes for which the Personal Data is processed. We may process the Personal Data we collect, for one or more of the purposes described in the Privacy Policy (for more information, see How We Use Your Information).

Specifically, PRRS may collect and use Personal Data to respond to your inquiries, fulfill your requests, and improve your experience; for marketing, advertising, and promotional purposes; for reporting and analytics; to improve the effectiveness of our services, conduct research and analysis, or for other internal operations purposes; to detect, prevent or investigate potential security breaches, fraudulent transactions and monitor against theft.

We will not process Personal Data for purposes that are neither reasonably necessary to nor compatible with the purposes for which the Personal Data is processed as described in the Privacy Policy without your consent. Additionally, PRRS does not process Personal Data for targeted advertising.

Sharing Personal Data

PRRS may share your Personal Data to a third party. When we disclose Personal Data, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract. The categories of Personal Data that we share with third parties, and the categories of third parties that we share your Personal Data with, are described in the following table:

Category of Personal Data Shared with Third PartiesCategories of Third Parties the Personal Data are Shared With
Contact InformationBusiness partners, Analytics companies, Third-party advertisers, Payment processors, Credit Reporting Agencies, and Government agencies.
Government-Issued Identification NumberBusiness partners, Analytics companies, Third-party advertisers, Payment processors, Credit Reporting Agencies, and Government agencies.
Payment InformationBusiness partners, Analytics companies, Third-party advertisers, Payment processors, Credit Reporting Agencies, and Government agencies.
Internet, Information from Cookies, or other similar network activityBusiness partners, Analytics companies, and Third-party advertisers.
Location DataBusiness partners, Analytics companies, and Third-party advertisers.
Sensitive DataN/A

Sales of Your Personal Data

As noted in our general Privacy Policy, we do not sell Personal Data as the term “sell” is commonly understood to require an exchange for money. However, the use of advertising and analytics cookies on our Website is considered a “sale” of Personal Data as the term “sale” is broadly defined in the CTDPA to include both monetary and other valuable considerations. Using this broad definition, our 'sale' is limited to our use of third-party advertising and analytics cookies and their use in providing behavioral advertising, and their use in understanding how people use and interact with our Website, App, or Services. Our “sale” of your Personal Data in this manner is subject to your right to opt-out of those sales (see Exercising Your CTDPA Privacy Rights).

PRRS does not sell Personal Data for the purposes of targeted advertising.

Your Rights and Choices

The CTDPA provides you, as a consumer in Connecticut, with specific rights regarding your Personal Data. This section describes your CTDPA rights and explains how to exercise those rights. You may exercise these rights yourself or through your authorized agent. For more information on how you or your authorized agent can exercise your rights, please see Exercising Your CTDPA Privacy Rights.

  • Right to Know and Access. You have the right to confirm whether or not we are processing your Personal Data and to have access to that Personal Data.
  • Correction. You have the right to correct any inaccuracies in your Personal Data processed by us, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. We may also not be able to accommodate your request to change the Personal Data if we believe it would violate any law or legal requirement or cause the Personal Data or the information associated with the Personal Data to be incorrect.
  • Deletion. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to erase your Personal Data if we believe the deletion would violate any law or legal requirement or cause any information associated with the Personal Data to be incorrect.
  • Portability. To the extent you provide us with your Personal Data and to the extent we process the Personal Data by automated means, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another controller without hindrance.
  • Opt-Out of Certain Processing. You have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data, except as permitted under the CTDPA; or (iii) profiling in furtherance of solely automated decisions that produce legal effects or similarly significant effects. These decisions include decisions that result in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water. Please note, however, that PRRS does not sell your Personal Data or process Personal Data for purposes of targeted advertising or profiling within the meaning of the CTDPA.
  • Right to Non-Discrimination. We will not discriminate against a Connecticut resident for exercising one of the above rights.
  • Right to Appeal. Connecticut residents have the right to appeal a refusal by us to act on your request to exercise any of the above rights. See Appeal Process below for more information.

Exercising Your CTDPA Rights

To exercise the rights described above, please submit a request to us by contacting us by either:

  • Calling us at (877) 302-7275
  • Emailing us at Privacy@prrsparking.com
  • Clicking the “Your Privacy Choices” link in the footer of our Website or within our App

You may only make a request to exercise the above rights twice within a 12-month period. The request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot authenticate that the Personal Data that is the subject of your request relates to you through commercially reasonable efforts. In this case, we may request additional information, which we will only use to authenticate you.

Making a verifiable consumer request does not require you to create a password-protected, online account with us. However, if you do have such an account, we may require you to use it in order to make your request. Doing so will enable us to consider your requests through that account to authenticate that the Personal Data that is the subject of your request relates to you.

Response Timing and Format

We will generally process these requests within forty-five (45) days of receiving them. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing. If we cannot comply with your request, we will provide you with an explanation of the reasons we cannot comply with a request.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Appeals Process

You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us through the Contact Information at the end of this Addendum. Within sixty (60) days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If your appeal is denied, you may lodge a complaint with the Connecticut Attorney General through their contact information available at: www.portal.ct.gov/AG/Contact-the-Attorney-Generals-Office/Contact-the-Attorney-Generals-Office.

Non-Discrimination

We will not discriminate against you for exercising any of your CTDPA rights. Unless permitted by the CTDPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CTDPA that can result in different prices, rates, quality levels, or selection of goods and services (including the possibility of offering our Services for no fee), if you have exercised your rights to opt-out of certain processes as described above or if the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.

Changes to This Connecticut Privacy Addendum

PRRS reserves the right to amend this Connecticut Privacy Addendum at our discretion and at any time. When we make changes to this Connecticut Privacy Addendum, we will post the updated addendum on the Website and update the addendum’s effective date. Your continued use of our Website, App, and Services following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Connecticut Privacy Addendum, the ways in which PRRS collects and uses your information described above and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under Connecticut law, please do not hesitate to contact us at:

Parking Revenue Recovery Services, Inc.
Phone: (877) 302-7275
Website: www.parkingprrs.com
Email: Privacy@prrsparking.com
Postal Address: 12381 East Cornell Ave, Aurora, Colorado 80014